Quality policy
ISO 9001:2015 Certification
Since March 2011, ELECSOFT S.L. is proud to have its quality management system certified in accordance with the ISO 9001 standard, awarded by the renowned certification body Applus+. This distinction is not only an external recognition of our dedication to providing high quality products and services; it is a reflection of our commitment to fully satisfying our customers’ needs.
By adopting the ISO 9001 standard, we have integrated into our organisation management methods based on well-documented processes and quality indicators, which are subject to both internal and external audits. This rigorous certification ensures a continuous improvement in customer satisfaction, a decrease in the number of incidents and a faster and more efficient resolution of these incidents.
With this certification, we reaffirm our commitment not only to our customers, but also to our suppliers and employees, underlining our spirit of continuous improvement and our firm commitment to the quality that defines our company.
Quality policy
- Establishes Customer Satisfaction as the first priority, thus ensuring the reputation and profitability of the company.
- Focuses human talent and resources on optimising the quality of products and services.
- Promotes initiatives that allow the company to differentiate itself and grow in a globalised market.
- Guarantees a framework of integrity in all its activities, always bearing in mind compliance with applicable customer, legal and regulatory requirements.
- Maintains active channels of communication with the customer, committing to the continuous improvement of the quality management system.
