Technical support is also part of the product

Technical support is also part of the product

Good industrial software is not measured only by its functionalities.
It is also measured by the support you have when you need it.

When a company implements a solution to manage critical processes —such as calibration or control of measurement equipment— it needs more than just a powerful tool.

It needs long-term confidence.
That’s why one of the aspects most valued by our clients when implementing Visual Factory Calibre is knowing they have a technical team available to resolve doubts, support daily use, and help evolve the system as new needs arise.

When acquiring a Visual Factory application, our clients have access to:

Product warranty
Unlimited technical support for resolving queries
Application updates for one year

In addition, this service can be maintained over time through an annual maintenance contract, ensuring that the system continues to evolve alongside the company’s needs.

Because in demanding industrial environments, where quality and traceability are critical, having support when you need it is not an extra… it’s a guarantee of continuity.

🔗 Discover more about our solutions: www.elecsoft.com

VF Calibre TIP #9 — Attribute MSA 4 (Part 1)

VF Calibre TIP #9 — Attribute MSA 4 (Part 1)

📊 Not all controls are numerical. But all of them must be reliable.

In this new VF Calibre TIP #9, we cover Attribute MSA 4, key to validating “OK / Not OK” type controls.

🎥 In this first part you will see:

✔ What an Attribute MSA is
✔ When to apply it
✔ What factors affect its reliability

💡 The necessary foundation before analyzing results.

✔ Apply different views within a module
✔ Filter and quickly locate information
✔ Group records according to different criteria
✔ Customize and save your own views

📺 Watch the full video here: https://youtu.be/79xDORs2aog

➡️ In the second part, we will look at another way of handling attribute studies, based on analysis using Kappa and Effectiveness, thus expanding the possibilities for evaluating the measurement system.

🔗 More information: www.elecsoft.com

Migrating your calibration data doesn’t mean starting from scratch

Migrating your calibration data doesn’t mean starting from scratch

📦 When a company decides to implement a metrology management system such as Visual Factory Calibre, one immediate concern often arises:

What happens to all the data we already have?

📊 Excel spreadsheets containing calibration histories
🗂 Internal databases developed years ago
💻 Standard applications that have become obsolete

For many of our new clients, migrating this data is almost as important as the calibration system itself.

And that makes perfect sense. That history contains years of work, traceability and technical knowledge that cannot be lost.

At Elecsoft, we place great importance on this process.
Over the years, we have carried out hundreds of data migrations to Visual Factory Calibre, adapting to each environment and ensuring a secure transition.

Our objective is clear:

✔ Preserve existing historical data as much as possible
✔ Structure the information correctly in the new system
✔ Avoid data loss or inconsistencies
✔ Facilitate a smooth implementation from day one

Because implementing a new system does not mean starting from scratch.
It means leveraging all the accumulated knowledge and transferring it to a more robust, traceable and audit-ready environment.

🔗 Discover how Visual Factory Calibre can help you digitise your metrology management: www.elecsoft.com

VF Calibre TIP #8 — Using Excel Templates in Visual Factory Calibre (Example: Viscosity Cup)

VF Calibre TIP #8 — Using Excel Templates in Visual Factory Calibre (Example: Viscosity Cup)

Many companies already have their own Excel templates for performing calibrations, verifications, or other controls.

Internally validated sheets, with formulas, automatic calculations, and structures adapted to each type of equipment.

In this VF Calibre TIP #8, we show how Visual Factory Calibre allows you to work with customized Excel templates directly within the system, while maintaining:

✔ Your usual templates
✔ Your formulas and automatic calculations
✔ Your technical evaluation logic

But adding what Excel alone does not provide:

🔹 Full traceability (equipment, reference standard, date, user)
🔹 Version control and security
🔹 Centralized database records
🔹 Integration with planning and certificates

🎥 In the video, we use a viscosity cup as an example, but this functionality applies to any type of equipment or verification process.

👉 Keep the flexibility of Excel without giving up the robustness of an audited system.

📺 Watch the full video here: https://youtu.be/qJVLuhWmj2Y

🔗 More information: Elecsoft — www.elecsoft.com

Visual Factory Calibre 26 will be present at BIEMH 2026 together with Sarikal (UNCETA Group)

Visual Factory Calibre 26 will be present at BIEMH 2026 together with Sarikal (UNCETA Group)

From March 2 to 6, 2026, Elecsoft will be present at the 33rd edition of BIEMH – the International Machine Tool Biennial, one of the leading benchmark events for the manufacturing industry.

In this edition, we will be participating as guests of our distributor Sarikal, within the general stand of UNCETA.

During the fair, we will present Visual Factory Calibre 26, the new version of our solution for metrology and calibration management, aimed at industrial environments that require traceability, control, and regulatory compliance.

It will be an excellent opportunity to:

✔ Get to know Visual Factory Calibre 26 first-hand
✔ See how equipment and reference standard calibration is managed in a real environment
✔ Exchange views on your quality and metrology processes

👉 We invite you to visit us in the Sarikal area within the UNCETA stand and have a chat with our team.

📍 BIEMH 2026
📅 March 2–6, 2026
📌 Bilbao Exhibition Centre (BEC)
🔗 More information: www.elecsoft.com